CompTIA, ITTA team to lobby for tax break

Article Abstract:

The Computing Technology Assn and the Information Technology Assn have teamed up to lobby Congress to pass the information technology training tax credit legislation. The bill, which was reintroduced in Feb 1999, aims to provide businesses with tax credits of up to $6,000 per employee or 20% a year to offset IT training expenses. The IT tax credit bill was initially introduced as an amendment to the 198 tax bill, which ultimately failed to pass.

Computers, Electronic Computer Manufacturing, Public Finance Activities, Taxes, Corporate Income Taxes

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OG&E powers customer care

Article Abstract:

OG&E Electric Services is using SAP's Customer Care System to provide value-added services in a deregulated, competitive marketplace. The utility has been training its 300 call center and field service workers on the new system. To make sure that customer care would not be severely handicapped during training, the company has shut down one of its two call centers so that all call center employees in one center would be free for training.

Electric Power Generation, Transmission and Distribution, Marketing procedures, Electric Utilities, OG and E Electric Services

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OfficeMax buys into SAP R/3 applications

Article Abstract:

Shaker Heights, OH-based OfficeMax Inc has integrated SAP America Inc's R/3 enterprise solutions into its operations. The $3.8 billion office equipment retailer began implementing the system on Mar 1998 and expects complete applications by 2000. OfficeMax, which is finalizing details for financial and human resources modules, improved overall information services and IT support efficiency with the R/3 suite.

General services, Stationery & Office Suppl Stores, Office Supplies and Stationery Stores, OfficeMax Inc., Office supply stores

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