EDPerspective

Article Abstract:

It is not uncommon for vendors, particularly in the computer industry, to make new products available for purchase before the products are genuinely ready for the marketplace. This can easily lead to strained relations between buyer and seller. The corporate users may be anxious to automate with reliable equipment that can be serviced and otherwise supported. The vendor, however, may be looking for a proving ground.

Computer industry, Customer service, Office automation, Sales, column, Office Equipment, Product Introduction, Vendors

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EDPerspective

Article Abstract:

When implementing a system for a customer, there may be times when their policies may cause problems and delays. An example of problems encountered when designing and implementing an Electronic Purchase Order System for Kmart is given. It is important to try to identify potential problems in advance.

Systems analysis, Systems development, Implementation, System Development, System Design, PERT

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