Take a Closer Look at Equipment Service - It's Fast Becoming a Whole New Ball Game

Article Abstract:

Service revenue from information processing products are expected to increase from $10 billion to nearly $24 billion by 1990 according to an Arthur Andersen & Co. report. Office automation (OA) systems will be one of the fastest growing segments. Service revenues for OA equipment will grow from $1.1 billion to $8.8 billion by 1990, or six percent annually. End users will increasingly play a role in selecting services. Manufacturers, who will lose shares of revenue to self service and third-party firms, are expected to enter the third-party service market.

Growth (Physiology), Office automation, Revenue, Third party maintenance, editorial, Hardware Maintenance, Growth, Trends, Outlook, Competition, Manufacturers, Study, Computer Services, Third-Party Maintenance

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What to Look For In a VDT Screen

Article Abstract:

Video display terminal (VDT) manufacturers are designing their screens with special features for more efficient use. 'Designs include ergonomic (human) factors as well as capabilities to see more information readily.' Ergonomic factors include the ability to tilt the display screen; moveable keyboards; non-glare glass coatings; color contrast; smaller size. Future developments in VDTs promise touch screens and telephone receiver connections.

Technology, Ergonomics, Screens (Separation), evaluation, VDTs, Screens, CRT Display

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A Look at Computer-Based Training

Article Abstract:

Computer-based training provides an effective and efficient method of training workers. Products such as PLATO and IVIS provide industries with training in various areas. The basic methods in computer-based training are tutorial, drill and practice, simulation and computer-managed instruction.

Educational software, Computer assisted instruction, Computer-Assisted Instruction, Training of Employees, Computer-Managed Instruction, Methods, PLATO, IVIS

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