USPS expects recognition upgrade to save $92M annually

Article Abstract:

The US Postal Service has disclosed plans to upgrade its letter- recognition technology, which the agency estimates will save more than $92.5 million annually when fully implemented by 2004. The improvements will allow optical readers to read 93% of handwritten and poorly machine- printed letters, as compared to the current technology that can only read 75% of these letters.

Postal Service, Public Mail & Express Services

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Smaller Kinko's stores focus on customer service

Article Abstract:

FedEx Kinko a subsidiary of FedEx Corp. has redesigned its stores for better customer service and convenience. The firm is planning to open 200 new stores across the country.

Strategy & planning, Management dynamics, Other Business Service Centers (including Copy Shops), Photocopying & duplicating services, Document Reproduction Services, Blueprint & Photocopy Svcs, Management, Planning, Buildings and facilities, Customer service, Remodeling and renovation, Company business management, Company business planning, Copying services, Support services, FedEx Kinko's Office and Print Services

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