Serving you right?
Article Abstract:
Companies often deal badly with customer complaints or have misleading codes of practice. Companies should ensure that they provide customers with enough information about their products and services. Guarantees are sometimes at the supplier's discretion and after-sales service can be disappointing. Reaching customer services on the telephone can be frustratingly difficult. The Sale of Goods Act gives consumers protection against faulty goods and legal action can be brought up to six years afterwards. The law in Scotland differs.
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Subject: Consumer news and advice
ISSN: 0043-4841
Year: 1998
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Solicitors complaint line holds back the evidence
Article Abstract:
Issues are presented concerning the poor standard of service which is offered by the Office of the Supervison of Solicitors, an organization able to investigate complaints from the public and discipline solicitors.
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Subject: Consumer news and advice
ISSN: 0043-4841
Year: 2001
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I wish to register a complaint ...
Article Abstract:
Issues are presented concerning the complaints which are made by consumers and the techniques which are used to register complaints. Reasons for complaint and the resolution of complaints are discussed.
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Subject: Consumer news and advice
ISSN: 0043-4841
Year: 2001
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