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TQM - why and how it was implemented at Gilbarco

Article Abstract:

US-based fuel dispensing equipment manufacturer Gilbarco realised in 1990 that if it was to become a world-class company it needed to undertake a radical overhaul of its management and production techniques. The company initiated a total quality management (TQM) programme in order to achieve an improvement in production operations and methodology. The program has been extremely successful and Gilbarco was named as one of the ten best manufacturing plants in America in 1994.

Author: Snowberger, M.W.
Publisher: Marconi Research Centre (UK)
Publication Name: GEC Journal of Research
Subject: Business
ISSN: 0264-9187
Year: 1996
Management, Usage, Pumping machinery industry, Pump industry, Total quality management, Marconi Commerce Systems Inc.

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Cheque-Book Diplomacy

Article Abstract:

Advantages of banking growth through acquisitions are listed. Examples of acquisitions which have not yielded satisfactory return on investments are given. Recommended questions to be answered when considering acquisitons are given. Banks are overpaying for acquisitions. Steps taken by Security Pacific Bank of California which enabled it to enter new banking fields through acquisitions are described. Acquisitions by Japanese banks in the United States are mentioned.

Publisher: Economist Newspaper Ltd.
Publication Name: Economist
Subject: Economics
ISSN: 0013-0613
Year: 1984
Accounting and auditing, Investments

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Why can't we get married?

Article Abstract:

One woman tells of her lesbian relationship and her desire to marry. She and her partner exchanged rings and vows and were waiting to be married in Hawaii once the state's same-sex marriage law was approved. However, Congress passed a law that nullifies such marriages in other states.

Author: Bennett, Lisa
Publisher: Conde Nast Publications, Inc.
Publication Name: Mademoiselle
Subject: General interest
ISSN: 0024-9394
Year: 1996
Personal narratives, Laws, regulations and rules, Same-sex marriage, Lesbian couples

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