Audio-Video Marriage, CD Romance and other Add-on Love Affairs

Article Abstract:

The marriage of audio and video will be very profitable for both suppliers and dealers. Increasing numbers of retailers are turning to accessories for additional profits. There is a trend towards more sophisticated packaging. The computer accessory market is one of the hottest, with sales expected to increase over one hundred percent.

Consumer electronics, Computer accessories, Sound recording and reproduction, Stereo systems, Video Industry

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To Service, With Love: Satisfying the Customer After the Honeymoon's Over

Article Abstract:

Hardware suppliers agree that the more sophisticated a computer, the more important it is to offer service. The success of a dealer depends on his ability to service the computers he sells. Because of the high cost of maintaining service departments, many retailers are turning to third-party service companies.

Maintenance, Third party maintenance, Hardware Maintenance, Repair, Outlook, Service Centers, Maintenance Contract, Third-Party Maintenance

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Post-Sale Training: New Golden Rule for Customer Satisfaction

Article Abstract:

Computers require a great deal of educational training at the point of sale. Many microcomputer customers demand training before making a purchase. Post-sale training is becoming increasingly important.

Selling, User training, Training, Customer Service

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