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Electronics and electrical industries

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Abstracts » Electronics and electrical industries

Customer opts for arc-resistance power distribution center

Article Abstract:

An increasing number of electric utilities in the US are underscoring the adoption of arc-resistant switchgear as customers clamor for safer and more efficient power distribution services. These devices are specially designed to prevent rupture of electrical enclosures in the event of explosions.

Publisher: The McGraw-Hill Companies, Inc.
Publication Name: Electrical World
Subject: Electronics and electrical industries
ISSN: 0013-4457
Year: 1998
Methods, Equipment and supplies, Electric power distribution, Switches, Electric arc, Electric arcs

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Investing in faster customer service pays for itself - and more

Article Abstract:

IBM's call-center solutions can be of substantial benefit to electric utilities which must provide fast response to customer telephone calls to retain their competitive edge in the face of deregulation. Call centers also improve productivity by freeing personnel from answering complex calls.

Author: Tyree, Jeremy
Publisher: The McGraw-Hill Companies, Inc.
Publication Name: Electrical World
Subject: Electronics and electrical industries
ISSN: 0013-4457
Year: 1997
Telecommunications systems, Customer service

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A look at regulation and its effect on customer bills

Article Abstract:

Fair value vs original cost rate-base determination's effect on electric bills found insignificant.

Author: Kamerschen, David R., Kau, James B., Paul, Chris W., II
Publisher: The McGraw-Hill Companies, Inc.
Publication Name: Electrical World
Subject: Electronics and electrical industries
ISSN: 0013-4457
Year: 1981
Laws, regulations and rules, Prices and rates, Independent regulatory commissions

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Subjects list: Management, Electric utilities
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