Software, human touch patch workers' comp claims

Article Abstract:

Nevada Power Co has successfully addressed its insurance claim problems through the adoption of a healthcare software application. Through the software, Nevada was able to track down the medical treatment of employees in the event of injuries.

Technology application, Insurance claims adjustment, Claims adjustment (Insurance), Nevada Power Co., NVP

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Will vendors reintroduce total quality management?

Article Abstract:

Electric utilities should develop total quality management (TQM) programs that truly provide power to employees. Once vendor that has experienced considerable success in TQM is Ericsson Inc. with its Winshare program.

Management, Human resource management, Total quality management

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In-country expertise draws road map around deregulation potholes

Article Abstract:

Power producers planning on entering competitive foreign markets should consider local conditions. Among the areas to focus on are settlement systems, stock prices, hedge products and reintegration.

Foreign operations, Deregulation

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