Utility's export school hands customers keys to foreign markets

Article Abstract:

Consumers Power Co.'s Export Success school instructs Michigan industrial and commercial customers how to plan and undertake effective export programs. The companies of the schools first nine graduates have reported improved exports in key foreign markets as a result of the export plans the Export Success graduates developed.

Social policy, Study and teaching, Export marketing, Consumers Power Co.

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Software helps keep customers tied to the line

Article Abstract:

EnerLink is a data analysis software package co-developed by Georgia Power Co. and parent company Southern Co. It provides utilities with real-time usage and pricing data and can also analyze possible complex situations.

Prepackaged software, Other Business Software (ex Micro), Information management, Electric power distribution, Energy consumption

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"If we're not considered a credible source of information, our customers will continue to ignore whatever we have to say."

Article Abstract:

Puget Sound listens to customer councils, faces power shortages, promotes weatherization project, limits new installations.

Management, Political aspects, Ellis, John W., Puget Sound Power and Light Co.

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