As easy as 10001, 2, 3
Article Abstract:
The development of 3 International organizations for Standardization standards is discussed that focus on prevention and resolution of product and service related complaints. Their impact on the complaint management system and other systems is highlighted.
Publication Name: Quality Progress
Subject: Engineering and manufacturing industries
ISSN: 0033-524X
Year: 2004
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Continual improvement programs and ISO 9001:2000
Article Abstract:
Certain business improvement programs have a better chance of succeeding when companies link them with the ISO 9001:2000 quality management standard . Article presents a 7-step roadmap for achieving integration.
Publication Name: Quality Progress
Subject: Engineering and manufacturing industries
ISSN: 0033-524X
Year: 2003
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New ideas and expanded use
Article Abstract:
An overview of quality standards such as ISO 9001, and its use, is discussed.
Publication Name: Quality Progress
Subject: Engineering and manufacturing industries
ISSN: 0033-524X
Year: 2006
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