Beyond standards

Article Abstract:

A rehabilitation facility, Sparrow Adult Outpatient Rehabilitation Services (SAORS), of the Sparrow Health System in Lansing, MI, has discovered that ISO 9001:2000 isn't just a useful standard and it can be used as a quality management system model. Every ISO 9000 initiative should begin with extensive training and coaching.

Product standards, safety, & recalls, Standards, International Organization for Standardization, Sparrow Hospital & Health System

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Engaging physicians in lean Six Sigma

Article Abstract:

With the help of case studies, methods to collaborate the proper role of physicians in quality management processes by using the Six Sigma methods, in a healthcare setting are presented.

Management dynamics, Offices & clinics of medical doctors, Physicians & Surgeons, Offices of Physicians (except Mental Health Specialists), Practice, Physicians, Six Sigma (Quality control)

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Make healthcare lean

Article Abstract:

A step-by-step process for applying lean methodology in healthcare, to reduce errors and improve efficiency, are presented.

Methods, Lean manufacturing

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