Leadership and human motivation in the workplace

Article Abstract:

The top-down management style traditionally adopted by US companies has been found to be opposed to the human psychological and spiritual nature. This antiquated management style does not motivate people. Executive management must assume the role of counselors and lead the company toward maturity by guiding employees toward a mastery orientation instead of a performance orientation. Leadership and continuous quality improvement make employees respond productively.

Analysis, Employee motivation, Leadership

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The art of TQM

Article Abstract:

Failures of total quality management (TQM) are due to lack of constancy of purpose, management and pilot improvement teams. To get maximum yield in the business with best results, senior executives must be responsible for the ownership of TQM. Ownership ensures active involvement and responsibility with TQM. Involvement at the executive level ensures that a commitment to TQM is communicated to the employees.

Total quality management

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Making managers more effective agents of change

Article Abstract:

The role of managers in business is discussed with emphasis on improving their skills. The Baldridge criteria, which are described, can be used by managers to make change more effective.

Behavior, Executives

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