Quality after Motorola

Article Abstract:

The article discussed how Motorola's quality evolved. The impressive improvement is attributed to the company's focus on its people, leadership management, customers and market, knowledge and analysis management, information flow, and strategic planning for higher product quality. With the focus on the aspects mentioned, Motorola was able to reduce process defect rate to the Six Sigma level, which is equivalent to 3.4 defects per million.

Telephone and telegraph apparatus, Evaluation, Telecommunications equipment industry, Motorola Inc.

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You can go home again

Article Abstract:

The effects of Jamie Houghton come back on success of Corning Cable Systems with relation to his application of Six Sigma to the company are presented.

Nonferrous wiredrawing & insulating, Pressed and blown glass, not elsewhere classified, Fiber optics industry, Fibre optics industry, Houghton, Jamie, Corning Cable Systems

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Six Sigma, value and competitive strategy

Article Abstract:

The need of employing Six Sigma at the corporate strategy level for increased customer satisfaction is emphasized.

United States, Analysis, Customer satisfaction, Strategic planning (Business), Competitive advantage

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