The Socratic method produces enlightened employees

Article Abstract:

The Socratic method of asking leading questions can lower employee resistance to change. Allowing employees to arrive at answers and problem solutions on their own also affords them the chance to learn and apply production and quality concepts. At the Lutron Electronics Company Inc, the headquarters series audit was eliminated in favor of certifying the manufacturing facilities. This has resulted in lower quality testing costs and shorter client lead time.

Switchgear and switchboard apparatus, Column, Quality management, Electronics industry, Participatory management, Lutron Electronics Company Inc.

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It's more than statistics

Article Abstract:

The Storage Technology Corporation (StorageTek) is a financially prolific designing, manufacturing, marketing and servicing company for high performance, large-capacity information storage and retrieval subsystems for mid-range and mainframe computers. In order to be more competetive in the data storage industry, a quality strategy known as Excellence Through Quality was developed. Its five change mechanisms are enumerated and discussed. .

Computer storage devices, Innovations, Computer peripherals industry, Storage Technology Corp., Information storage and retrieval systems

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These foolish things

Article Abstract:

Technology provides methods for the affordable achievement of quality. However, ther are certain fundamentals which should not be overlooked in the enthusiasm for advancing the technique. Eight quality control methods are presented that are taken from the proponents of statistical quality control. Simple-minded and very cautious in nature, these questions and approaches are still very much relevant.

Analysis, Technological innovations, Statistical process control

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