The customer-focused quality leader

Article Abstract:

Customer-focused quality is above all the task of a company's leadership. A Forum Corp study shows a customer-focused quality srategy is adopted when a leader has a strong commitment to it as a philosophy for operations or as a solution to losses stemming from competition or customer dissatisfaction. For a company to imbibe this philosophy, leaders' lives need to express this belief in quality and conveying this commitment to the organization must be a priority. Their policies must reflect devotion to their clientele, cultivate team spirit among employees and keep the company focused on long-term aims.

Standards, Consumer confidence

---

Plastic injection molding presents unique quality challenges

Article Abstract:

Improving quality in the increasingly competitive business of plastic injection molding requires a complete reorganization of the traditional relationships between plastic molders and original equipment manufacturers. (OEMs) Molders and OEMs must cooperate earlier in the product design process and take a comprehensive approach to continuous quality control. OEMs and molders need to share the common goal of customer satisfaction and act as if they were departments of a single organization.

Plastics products, not elsewhere classified, Plastics

---

Similar abstracts:

• Abstracts: Research: the key to quality policies and procedures. Decision tree helps categorize quality costs. Implementing multivariate statistical process control using hotelling's T2 statistics
• Abstracts: Trends in quality: the game is changing. What it takes to be a quality consultant
• Abstracts: Lessons from team leaders. Intentional change by design
• Abstracts: Putting quality back in the barrel. Partnerships for quality
• Abstracts: Connecting quality improvement practices to reaccreditation. ISO 9001 without tears

This website is not affiliated with document authors or copyright owners. This page is provided for informational purposes only. Unintentional errors are possible.