Trends in quality: the game is changing

Article Abstract:

The discussions at the American Society for Quality Control's recent conference titled 'International Competitiveness: The Game is Changing,' centered around maintaining the standards of products and consumer satisfaction. Global marketing needs quick action and innovation and competitive strategy to meet the needs of the market using quality standards. Companies will find it difficult to meet quality standards if they do not practice the documented procedures. A new consortium of quality professionals shares information on improving quality beyond ISO 9000.

Conferences, meetings and seminars, American Society for Quality

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What it takes to be a quality consultant

Article Abstract:

Quality consultants should be able to deal with corporate preconceptions about quality, to expedite cultural change, to act as catalysts, and to oversee the building-in of quality. These attributes are in addition to those needed by any management consultant, such as honoring confidentiality, concentrating on long-term changes and benefits, and maintaining honesty and integrity. Each of the four quality consultant attributes are discussed in detail.

Business consultants, Management consultants

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