Three C's + Q= Success
Article Abstract:
Bill Khakis achieved a revenue growth of 260% through focus on customers, culture, community and quality. The use of mass customization to achieve a revenue growth is discussed. The methods used by Bills Khakis in managing its business are highlighted.
Publication Name: Quality Progress
Subject: Engineering and manufacturing industries
ISSN: 0033-524X
Year: 2004
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Improve service and administration
Article Abstract:
The seven steps used in a generic approach embodying the three core principles of statistical thinking are discussed. A case study shows how these seven steps are used for improving a nonmanufacturing process.
Publication Name: Quality Progress
Subject: Engineering and manufacturing industries
ISSN: 0033-524X
Year: 2003
User Contributions:
Comment about this article or add new information about this topic:
Qualitative vs. quantitative methods
Article Abstract:
The use of statistical methods in certified quality management systems (QMSs) is discussed. The issue of statistical analysis in ISO 9001 standard is mentioned.
Publication Name: Quality Progress
Subject: Engineering and manufacturing industries
ISSN: 0033-524X
Year: 2004
User Contributions:
Comment about this article or add new information about this topic:
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