Restoring public trust

Article Abstract:

The proliferation of medical errors at medical facilities across the US have caused public distrust, which can only be renewed through vigilance against such errors and through the recognition that errors are inevitable. Institutions should not become overconfident and should realize that errors can happen anywhere. Also, caregivers should welcome constructive suggestions for improvement, even as patients should be accepting of their vulnerability to the limitations of medicine.

Column, Public relations, Medical errors

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8 steps to making capitation work

Article Abstract:

There are eight steps that should be followed to ensure the successful implementation of a healthcare capitated payment system. Treatment protocols must first be established, along with cleary establishing the types of income and services that will be covered under capitation. The distribution of income, the inclusion of bonus structures and the development of information systems are a few of the other important steps.

Management, Compensation and benefits, Capitated payment systems (Medical care)

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Under scrutiny

Article Abstract:

Consumer groups are beginning to organize against perceived inequities and problems in the health care system. Media stories about various problems surrounding shortened hospital stays for new mothers and other cost-related problems have aroused anger in many consumers. Politically, physicians, managed care providers, and consumers can find themselves in unusual alliances and oppositions as the industry develops.

Cover Story

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