The impact of CQI on human resources management

Article Abstract:

Continuous quality improvement (CQI) is increasingly being adopted by healthcare organizations, but each organization must adjust its management practices to accommodate the new theories. Personnel management is one area where this adjustment is particularly crucial. The CQI concept impacts an organization's human resources philosophy and practice, and even its function, in many ways. An example is given of the experiences of a healthcare industry task force formed to design and implement CQI programs in hospital settings.

Health Care, Health Care and Social Assistance, Social aspects, Analysis, Medical care, Quality control

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Leadership development in an environment of continuous improvement

Article Abstract:

Continuous quality improvement in a healthcare setting demands a leadership style that focuses on the development of knowledge and capacity among individual employees. Transformational leadership inspires and empowers employees to act in the interests of quality improvement, involving them in decision making and goal setting. Transactional leadership, on the other hand, controls employee development and limits participation, thereby demotivating employees.

Methods, Leadership

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A teachable moment

Article Abstract:

The 1992 election of Pres Clinton, 110 new representatives and 12 new senators marked the advent of a new generation of political leaders. Healthcare executives have an opportunity to teach these new leaders about healthcare systems and the causes of cost, quality and access problems. Healthcare executives should become credible advocates for their institutions' positions.

Political activity, Political aspects, Medical policy, Health policy

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