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Skill-specific staffing intensity and the cost of hospital care

Article Abstract:

Staffing cuts and skill-mix reductions do not necessarily translate to hospital cost savings. It should be noted that the quality of hospital care rather than the volume of medical personnel exact a significant toll on payroll expense. The patients' severity of illness as well as the level of skill of caregivers are other variables which impact the cost of care. Understaffing may minimize expenses in the short run but will ultimately cost the company.

Author: Hassan, Mahmud, Robertson, Randal H., Dowd, Steven B.
Publisher: Lippincott Williams & Wilkins, WK Health
Publication Name: Health Care Management Review
Subject: Health care industry
ISSN: 0361-6274
Year: 1997
Health Care and Social Assistance, Medical Personnel, Cost Control Techniques, Methods, Management, Human resource management, Hospitals, Medical care, Cost of, Health care costs, Cost control

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The Effects of Open Access on Member Satisfaction and Intentions to Remain in an HMO

Article Abstract:

This article focuses on the strategic importance of member autonomy and open access in a managed care environment.

Author: Gamble, John E., Icenogle, Marjorie L., Bryan, Norman B., Rickert, Daniel A.
Publisher: Lippincott Williams & Wilkins, WK Health
Publication Name: Health Care Management Review
Subject: Health care industry
ISSN: 0361-6274
Year: 2000
United States, Health Maintenance Organizations, HMO Medical Centers, Research

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