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Conflict management in nursing administration

Article Abstract:

Nurse managers deal each day with internal and external conflicts, and managers consider their capacity to negotiate to have become important in the last decade. According to a study by the American Management Assn, managers spend about 20% of their work time dealing with conflict. Areas causing conflict within nursing include physician authority, stress, space, values, and defiant behavior. Resolutions to conflict should look forward rather than backward.

Author: McElhaney, Richard
Publisher: Lippincott Williams & Wilkins, WK Health
Publication Name: Nursing Management
Subject: Health
ISSN: 0744-6314
Year: 1996
Analysis, Nursing, Conflict management

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Improving documentation of initial nursing assessment

Article Abstract:

Improvement of initial nursing assessment forms results from their integration with standards for outcomes of patient care. A case study of such integration covers problem identification, outcome standards and redesign of the form. The new form has three sections, including patient data, clinical data, analyses and a problem list. Once problems are identified, an individual care plan can be implemented.

Author: North, Susan D., Serkes, Patricia C.
Publisher: Lippincott Williams & Wilkins, WK Health
Publication Name: Nursing Management
Subject: Health
ISSN: 0744-6314
Year: 1996
Nursing assessment, Nursing care plans

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Subjects list: Management
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