Solo practice: down, not out

Article Abstract:

The advent of managed care is causing many doctors to chose physician networks over traditional solo practices. Economic instability and encumbering self-referral laws are contributing to the trend toward physician groups. The consolidation of physician practices is cost effective but often affects the quality of doctor-patient relationships. Young physicians are opting for managed care practices due to changing values and rising medical school debt.

Practice, Physicians, Medical professions

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Naughty or nice?

Article Abstract:

Good patient relation skills are a necessary component of quality medical care. Many healthcare facilities have begun sending their staff to training sessions to improve customer service skills. Management consultants recommend that each staff member attend two training sessions per year. Training sessions are advertised via e-mail, direct mail and through local medical societies and hospitals.

Health Care, Health Care and Social Assistance, HEALTH SERVICES, Management, Medical care, Training, Patient satisfaction, Customer service, Medical offices, Medical assistants

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