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Call centre "community sharing" approach

Article Abstract:

A new approach of "community sharing" in the call center industry in improving the occupational health record in UK industry is highlighted. The research indicates that working as a call handler is more stressful than other jobs.

Publisher: RoSPA Occuapational Safety Division (UK)
Publication Name: The RoSPA Occupational Safety & Health Journal
Subject: Health
ISSN: 1474-7952
Year: 2004
Personnel administration, Human resource management, Job stress, Company personnel management, Call centers, Call centres

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Workplace Health And Safety - a New Strategy for Great Britain

Article Abstract:

A ambitious new strategy to improve the standards of workplace health and safety is being developed by the British Government. This was considered necessary as hazards at work have increased immensely.

Publisher: RoSPA Occuapational Safety Division (UK)
Publication Name: The RoSPA Occupational Safety & Health Journal
Subject: Health
ISSN: 1474-7952
Year: 2004
Product standards, safety, & recalls, Standards

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Subjects list: United Kingdom, Occupational health and safety, Occupational safety and health
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