The new Scotty's: faces familiar challenges
Article Abstract:
Scotty's Pres Tom Morris says that the Winter Haven, FL-based regional hardware store chain can survive and prosper, despite the encroachment of such huge national chains as Home Depot on a territory it once shared only with independent retailers. To compete effectively with the national chains, Scotty's remodelled and re-merchandised 33 stores and closed 16 units that were underperforming. Such steps helped Scotty's to post a comparable store increase of nearly 8% in annual sales.
Publication Name: Home Improvement Market
Subject: Home and garden
ISSN: 0162-5896
Year: 1997
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Scotty's takes pro sales seriously
Article Abstract:
Scotty's Inc. is refocusing its operations to pursue contract customers. The company is converting its closed home centers into pro yards and connecting customer service representatives to particular contract customers rather than stores. Scotty's also began printing its contractor credit cards in-house in April 1996 to increase efficiency. Professional business accounts for about 30% of Scotty's annual sales.
Publication Name: Home Improvement Market
Subject: Home and garden
ISSN: 0162-5896
Year: 1996
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Michael Rosen
Article Abstract:
Cotter and Co. general manager of lumber and building materials Michael Rosen is developing an in-stock program and expanding the distribution network for the company. The hardware wholesaler deals primarily with large lumber yards and home centers. The co-op also plans to build a third distribution center in eastern Pennsylvania or western New Jersey to increase shipping efficiency.
Publication Name: Home Improvement Market
Subject: Home and garden
ISSN: 0162-5896
Year: 1996
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