Make effective speeches

Article Abstract:

The four responsibilities of speakers are to their message, to the organization they represent, to the audience, and to themselves. The ability to meet the responsibilities can be improved by breaking the speech-making process into three parts: preparation, delivery, and discussion. Preparation includes answering questions such as why the presentation is being given, what the message is, whether the topic has been researched sufficiently, and what the nature of the audience is likely to be. Delivery includes the importance of nonverbal communication, making sure the presentation is logical, using graphic aids if appropriate, and making eye contact with the audience. Discussion is an important part of any presentation. The audience should be invited to become involved, but if they do not respond immediately it may be necessary to prompt them with sample questions.

Lectures and lecturing, Lectures, Speeches, addresses, etc., Speeches

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Employee problems: prevention and intervention

Article Abstract:

A test of managerial performance is found in handling problematic employee behavior and attitudes. Managers need to confront both problem prevention and intervention. Prevention entails ascertaining at the outset that the manager is not causing or contributing to personnel difficulties. The intervention process has three stages: preparation, confrontation, and follow-up. It is suggested that it is not inappropriate to appeal to the employee's self-centered motivations in working to improve behavior.

Employee counseling, Operant behavior, Operant conditioning

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Personalities at work

Article Abstract:

Many work related problems will usually stem from personality conflicts for the seven basic personality types. Employees who have a personal problem and place the blame on another worker, the job, or the boss, can expect to look at the psychological mirror for the truth. It is crucial that the manager, the employees, and the personnel director know that there are differences between a personnel and a personal problem so that the right solution may be made.

Psychological aspects, Social aspects, Labor supply, Labor force, Working class

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