Managing employees who have influential friends

Article Abstract:

Managers required to discipline employees with influential contacts within a company must effectively document action, and take risks to communicate work deficiencies. The fear of communicating is related to fears about the possible consequences of challenging authority. The Comfort Zone - Danger Zone model is useful for understanding why fears occur. Comfort zones expand as people gain confidence, but at some point a person will sense danger when placed in a position they perceive to be beyond their abilities. The forces determining whether people enter their danger zone are bias-for-action and fear-of-action. Bias-for-action forces include rewards, prestige, and boredom. Fear-of-action forces include job insecurity, failures, and lack of confidence.

Methods, Analysis, Management, Employee discipline, Social facilitation

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Get control of the absentee-minded

Article Abstract:

Unscheduled absences have become a major problem for many companies. It affects productivity as work is reshuffled and a last-minute replacement is decided. Co-workers unnecessarily shoulder the burden while customers complain of poor service. To further make things worse, the absentee employee actually gets paid for not being at work. It has become a common practice for employees to take sick time even though they are not really unwell. They just feel that they are entitled to it and should take advantage of it. One company that has successfully curbed absenteeism is Rockford Memorial Hospital, which has saved already over $2 million through an approach known as paid leave bank or paid time off. The eight steps involved in this method are discussed.

Hospitals, Prevention, Worker absenteeism, Absenteeism (Labor)

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Employee file audits can reduce discharge conflicts

Article Abstract:

A personnel director must keep accurate records in an employee's file so that a fair appraisal of job performance can be made. In one situation a personnel manager approved the dismissal of a worker on the grounds of too many absences in addition to other poor behavior but an audit of the employee's file showed zero absences. The worker file audit can be helpful in ensuring that all related data is gathered regarding the worker's past employment history previous to and during the disciplinary action phase.

Planning, Labor supply, Labor force, Management audit, Management audits, Job evaluation

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