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Human resources and labor relations

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What do we really know about EAPs?

Article Abstract:

Employee Assistance Programs (EAPs) are becoming vital to human resource management strategies due to increasing labor shortages and accelerating workplace troubles. EAPs are characterized by a program policy statement that delineates the company's and employees' responsibilities, employee education, a supervisory training program, clinical services, and follow-up monitoring. While EAPs are typically targeted at only a small part of the workforce, they improve overall employee morale and create a climate in which the company shows it cares for its employees. Senior management must be cognizant of the legal issues surrounding EAPs, including wrongful discharge and reasonable accommodation since the company might be held liable for failure to refer employees to the proper treatment. Companies can analyze the benefits of an EAP and properly structure it through an audit to determine which problems are occurring. In addition, the company should analyze clinical research to match treatment to problems, determine the cost for the amount of treatment for a desired outcome, and determine the frequency of treatable problems.

Author: Luthans, Fred, Waldersee, Robert
Publisher: John Wiley & Sons, Inc.
Publication Name: Human Resource Management
Subject: Human resources and labor relations
ISSN: 0090-4848
Year: 1989
Employee assistance programs

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Built-in barriers to high performance

Article Abstract:

Barriers managers face in promoting high performance include: psychological short-sightedness, low performance expectations, and inappropriate use of work management disciplines. Managers who find tools to make daily life in the organization more stimulating to their subordinates can take increased advantage of staff willingness, preparedness, and abilities.

Author: Schaffer, Robert H.
Publisher: American Management Association
Publication Name: Management Solutions
Subject: Human resources and labor relations
ISSN: 0889-0226
Year: 1988
Performance

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Subjects list: Methods, Analysis, Human resource management
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