Brokers learn benefits of using surveillance

Article Abstract:

Surveillance is a useful and cost-effective tool for investigating some insurance claims. Insurance companies have been reluctant to spend money on surveillance because of its cost, but studies in the late 1990s found savings ratios of up to 30 to 1. Investigative services are plentiful, but care should be taken to choose agents that can testify competently in case of a trial. The American Medical Association guidelines on range and extent of motion are generally used to determine extent of disability, and videotapes can help make that determination.

Insurance Agents & Services, Agencies, Brokerages, and Other Insurance Related Activities, Methods, Usage, Insurance industry, Investigations, Electronic surveillance, Insurance fraud

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Technological advances bolster client services

Article Abstract:

Rapid changes in technology have caused a shift in the perspective of property and casualty insurers. Decentralization has become the key trend as mainframe computer systems are replaced by client/server systems and customer databases are widely available. Claims adjusting services have become a major focus in the structural changes. Insurers have shifted their perspective to one that stresses the needs of the customer. This shift has resulted in a high priority being assigned to the technology that adjusters need to respond to consumers.

Claims Adjusting, Property & Casualty Adjustment Services, Management, Property and casualty insurance, Insurance claims adjustment, Claims adjustment (Insurance)

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Ending tax games

Article Abstract:

Proper collection of premium taxes from surplus line insurance brokers has been a difficult problem, because brokers often sell surplus lines from unlicensed insurers, and insured clients sometimes have risk exposure in more than one state. One solution for this problem would be for the National Association of Insurance Commissioners to set up a national stamping office to collect surplus line premium taxes and distribute the tax money to each state.

Taxation, Laws, regulations and rules, Services, Column, Insurance brokers, Surplus lines (Insurance), National Association of Insurance Commissioners

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