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Article Abstract:

The use of computer hardware and software brings both challenges and opportunities for the insurance industry. Software developers often introduce faster and smarter versions of their products so that the ones being used by insurers become obsolete. In spite of this, computer software tools can provide benefits. Object technology, for example, streamlines insurance transactions such as compliance with state regulations. In order to maximize the benefits of computers, insurers need to focus on customer satisfaction, business solutions and people.

Author: Maciag, Gregory A.
Publisher: A.M. Best Company, Inc.
Publication Name: Best's Review Life-Health Insurance Edition
Subject: Insurance
ISSN: 0275-0988
Year: 1998
Electronic computers, Computers, Electronic Computer Manufacturing, Digital computers, Technology application

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Where insurance and cyberspace converge

Article Abstract:

Electronic commerce presents opportunities for the insurance industry. Information technology, the Internet and computer networks can streamline labor-intensive transactions and deliver faster and more efficient service to customers. However, issues related to technology, public policy and business development need to be addressed by insurers planning to use the Internet. Also, the implications of electronic commerce for marketing and distribution processes within the industry must be carefully studied.

Author: Klein, Robert W., Grace, Martin F., Straub, Detmar W.
Publisher: A.M. Best Company, Inc.
Publication Name: Best's Review Life-Health Insurance Edition
Subject: Insurance
ISSN: 0275-0988
Year: 1998
Data Processing Services, Specialized Computer Services, Data processing and preparation, Innovations, Information technology services, Electronic commerce, E-commerce

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Subjects list: Usage, Insurance industry, Insurance
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