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Setting up expert systems failure

Article Abstract:

An insurance company must have management's full support to avoid failure in implementing expert systems. They enable a company to work faster and on a larger scale. However, expert systems are not inherently beneficial. Education and training are the crucial elements of a successful implementation. It is also important for expert systems to be accepted as a normal part of doing business, to be adequately funded and to be selected carefully.

Author: Deschamps, Paul B.
Publisher: A.M. Best Company, Inc.
Publication Name: Best's Review Property-Casualty Insurance Edition
Subject: Insurance
ISSN: 0005-9714
Year: 1992

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Planning tomorrow's systems

Article Abstract:

An insurance company that plans to improve its automation of data processing and information should proceed systematically. A company should assign employees who are familiar with insurance operations and needs to a strategic planning unit. This planning team should also develop plans and schedules to help manage the implementation of a new automation system. Other factors to consider during the planning process are also given.

Author: Lee, William K.
Publisher: A.M. Best Company, Inc.
Publication Name: Best's Review Property-Casualty Insurance Edition
Subject: Insurance
ISSN: 0005-9714
Year: 1993
Planning, Automation

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Setting up expert systems failure

Article Abstract:

Successful implementation of expert systems in an insurance company environment depends on the availability of related resources and experienced personnel and the support of top management. Business managers should present the system's advantages in a clear and straightforward manner, with emphasis on the cost of the system and the training required.

Author: Deschamps, Paul B.
Publisher: A.M. Best Company, Inc.
Publication Name: Best's Review Life-Health Insurance Edition
Subject: Insurance
ISSN: 0275-0988
Year: 1992
Computer and Data Processing Services

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Subjects list: Usage, Insurance industry, Technology application, Expert systems
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