Communication and strategies in the mediation of disputes

Article Abstract:

Mediation, in which a third party acts as mediator to promote settlement talks between disputants, has supplanted binding arbitration as the prevailing form of conflict resolution. The mediator's role is thus crucial, and he or she must carefully consider alternative strategies and methods. In particular, he or she must take into account the substantive, procedural, and emotional/psychological needs of the parties.

Management, Mediation, Arbitrators

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Negotiation: the opposing sides of verbal and nonverbal communication

Article Abstract:

The author evaluates the effects of both verbal and nonverbal communication in the negotiation process and their essentiality for the process' success.

Social aspects, Oral communication, Nonverbal communication

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Review of traditional and collaborative models for negotiation

Article Abstract:

The author evaluates the traditional and collaborative models for collective bargaining negotiation to develop a deeper understanding of both.

Models, Collective bargaining

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