Acceptable practices

Article Abstract:

Results of a survey conducted by Equifax concerning acceptable practices by utility firms are presented. Almost all respondents believed that utility firms are completely right when they collect past debts from consumers upon their application for service. Another quite acceptable practice was the background check on consumer identities and financial capability. A lesser number but still constituting a majority approved of the practice of reporting a delinquent payer to a credit bureau.

---

What does he really think?

Article Abstract:

Edison Electronic Institute's 1998 'National Business Customer Monitor' showed that small business customers are satisfied with their electric utilities. Many give top marks to the products and services of utilities as well as their performance. Small business customers are also similar to residential customers in that they admire a company's community stewardship programs and demand more products and services.

Management, Small business

---

Bridging the divide: more and more, consumers and investors judge corporations based on their social behavior, says the president of Business for Social Responsibility. Companies ignore this finding at their peril

Article Abstract:

The honor of American business is held in dangerously low repute by the people, as proved by a recent survey. The electric power industry, which depends upon good stakeholder relations to achieve their goals, has suffered a loss of real shareholder value and confidence for an economic recovery.

United States, Public affairs, Venture Analysis, Business enterprises

Similar abstracts:

• Abstracts: A morphing market: defining the energy services market becomes harder as the business changes. The new energy majors
• Abstracts: Finding new growth for electric utilities. Taking stock of utility returns. The return of plain vanilla: how investor expectations, capital spending, and regulation evolve in the near-term future could bring about the re-emergence of the slow but steady utility
• Abstracts: Stopping the slide: with hard-nosed candor, six utility financial analysts from Wall Street speculate about a turnaround after the industry's dramatic market fall. The good news is they think they might see it. That's the bad new too

This website is not affiliated with document authors or copyright owners. This page is provided for informational purposes only. Unintentional errors are possible.