Providing high quality mediation: insights from the Federal Mediation and Conciliation Service

Article Abstract:

The factors that determine the effectiveness of a mediator in resolving conflict arising from human relations were examined by investigating the knowledge, skills and abilities of mediators in public sector labor relations. The study was centered on the main competencies requirements for mediators employed by the Federal Mediation and Conciliation Service. The primary competencies include expertise in collective bargaining and labor management relations, capability to assist in the negotiation of collective bargaining agreements, and knowledge of the processes involved in labor management relations.

Labor Relations, Executive, Legislative, and Other General Government Support, Personnel Mgmt-State & Local Govt, Management, Human resource management, Conflict management, Mediation, United States. Federal Mediation and Conciliation Service

---

Organization culture as an explanation for employee discipline practices

Article Abstract:

A study examining the variation in employee discipline practices, by exploring the literature available on organizational culture, is presented.

United States, Analysis, Corporate culture, Employee discipline, Labour discipline

---

Similar abstracts:

• Abstracts: Brain skill management. The dynamics of modernization and job satisfaction in the British National Health Service
• Abstracts: Bolivia's silent revolution. The limits of authoritarian resilience. Whatever happened to "Asian values?"(authoritarian and communalist values)
• Abstracts: The determinants of state employee compensation. Employee performance evaluation in social welfare offices

This website is not affiliated with document authors or copyright owners. This page is provided for informational purposes only. Unintentional errors are possible.