Organization Performance and Voluntary Union Membership among Human Service Organizations

Article Abstract:

The link of voluntary union members attending and productivity and efficiency assessments is investigated in a dozen basically comparable human service organizations (HSO) in the United States. Productivity measures were not strongly linked to differences in voluntary union membership in the organizations studied. Levels of union members were substantially, and negatively, linked with efficiency measures regardless of the size of the organization. Management attitude was highly influential in efficiency measures. State human service departments employing more than nine hundred persons were used in this study. Control for union variations, bargaining agreements, sampling job classifications, and structures of organization were included. The dozen departments provided standardized annual cost and function data, which was analyzed using Spearman's rank order correlation. The impact of department size on union ratio and performance measures was handled with non-parametric partial correlations. Tables of mean and standard deviations are included.

Membership, Associations, institutions, etc., Associations, Labor unions

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Occupational Stress Management - A Review and Appraisal

Article Abstract:

This paper reviews several studies that have been done on worksite stress management programs. The studies have been scientifically evaluated in many instances to determine the various programs' success. Most of the studies involved white-collar workers, public agency workers, police officers, school psychologists, nurses, and highway maintenance workers. A table lists the published and unpublished studies used in this review. Program orientations, format, and stress management methods are detailed. Evidence is offered to show that worksite stress management programs are feasible. Future research is necessary to account for changes observed in self-report and physiological measures in order to accurately assess the specific contribution of stress management strategies. A variety of techniques have been shown to be effective. The advantages of such programs can be seen in terms of physiological, pychological and behavioral measures.

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Frustrations in Organizations: Relationships to Role Stress, Climate and Psychological Strain

Article Abstract:

The aim of this study was to develop a measure of frustration in organizations and to explore its relationship to other organizational variables. Features of the work environment that would be related to the level of frustration experienced were also sought. The aim of this study was also to investigate the relationships between environmental frustration, in the form of interference with work performance, and four indicators of psychological strain. The tables show that organizational climate and role conflict contributed the largest amount of variance to frustration scores. Role conflict is seen to be a poor predictor of job satisfaction and anxiety compared with role ambiguity.

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