A review of applications of the sociotechnical systems approach to health care organizations

Article Abstract:

Applications of the sociotechnical systems approach (STS) to the management of health care organizations are reviewed, with indications that this industry readily permits STS applications because of its complicated blend of social and technological elements. The STS approach is examined and existing STS health care research is reviewed. Concepts of STS, including system congruence, redundancy of function, and assumptions about employees, are investigated for relevant matching with similar key concepts in health care systems. The match of methods and theories is demonstrated through a focus on problems of quality of care, cost-containment, and reimbursement systems.

Case studies, Health facilities

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Sociotechnical considerations for the development of the space station: autonomy and the human element in space

Article Abstract:

Broader in scope than merely a 'man-machine interface' focus, this examination of sociotechnical system (STS) considerations for space station development, by the National Aeronautics and Space Administration, attends to organizational elements addressed during the design stage. Approaches to organizational management and design are discussed, and the effects of these approaches are reviewed. Among issues described are the associations between machines and humans, and the degree of autonomy to be granted to the individuals on the space station. It can be argued that this kind of organization requires an STS application. Topics for further study are identified.

Space research and technology, Organizational behavior, United States. National Aeronautics and Space Administration

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Implementing participative management: transition issues from the field

Article Abstract:

The author suggests use of the term 'instrumental change management' to identify the amount of attention an organization devotes to the change process itself when implementing a new initiative. Lack of attention can result in insufficient change momentum, and lead to imperfect application of the initiative or its abandonment.

Research and Development in the Social Sciences and Humanities, Norway, Management Science, Participatory management

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