Internal auditing: the big lies
Article Abstract:
Many problems face by auditors can be attributed to the fact that auditors operate on the basis of false beliefs. Most auditors tackle their work on the basis of a set of axioms that they do not question. These axioms can be regarded as the big lies of auditing. They include the view that audits are to do with compliance, that auditors cannot make judgments and that audits drive continuous improvement. It is clear that auditors must seek to focus on systems, abandoning their preoccupation with relatively insignificant facts.
Publication Name: Quality Progress
Subject: Engineering and manufacturing industries
ISSN: 0033-524X
Year: 1999
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Use common law techniques to foster internal audits
Article Abstract:
The compilation of case histories and precedents within a quality team is recommended to ensure consistent decision-making. The case of a team of quality auditors is detailed, where a policy was adopted of summarising the precedents of each month into a page of cross referenced case histories. The list of case histories ensures consistency and is an invaluable tool for training new employees.
Publication Name: Quality Progress
Subject: Engineering and manufacturing industries
ISSN: 0033-524X
Year: 1999
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The quality auditor: Helping beans take root
Article Abstract:
Auditors are traditionally seen as evaluators, tending to avoid cultural issues and issues relating to employee satisfaction or dissatisfaction. A wider view of quality auditing considers organization behaviour drawing on psychology, sociology, social psychology, anthropology and political science disciplines. Quality auditors must verify compliance with agreed-on standards.
Publication Name: Quality Progress
Subject: Engineering and manufacturing industries
ISSN: 0033-524X
Year: 1997
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