The five drivers of Total Quality
Article Abstract:
An analysis of the five important criteria for Total Quality (TQ) is presented for successful implementation in a business organization. They include people quality, entrepreneurial and innovation quality, information quality, planning and decision quality and process and execution quality. The points are listed in the order of their importance and influence over others. Successful implementation of TQ will result in high-quality products, better service and information for the customers of a company.
Publication Name: Quality Progress
Subject: Engineering and manufacturing industries
ISSN: 0033-524X
Year: 1995
User Contributions:
Comment about this article or add new information about this topic:
More, better, faster from total quality effort: P&G achieves a breakthrough in clinical study cycle times
Article Abstract:
Procter & Gamble's (P&G) over-the-counter clinical division has applied the plan-do-check-act (PDCA) learning cycle to its quality improvement effort. The division applied several total quality principles, including focusing on the customer, having clear goals and desired outcomes and striving for continual improvement. It used a published improvement approach specifically focusing on cycle-time reduction. There were steering teams for each of the three key phases of the improvement effort.
Publication Name: Quality Progress
Subject: Engineering and manufacturing industries
ISSN: 0033-524X
Year: 1999
User Contributions:
Comment about this article or add new information about this topic:
How to recognize a split-plot experiment
Article Abstract:
The application of statistically designed experiments that are becoming important in organizations engaged in Six Sigma and other quality initiatives is discussed. Split-plot experiments, a statistical experimental design is often more common in experimental situations and knowledge of the split-plot design gives practitioners an option to conduct experiments more efficiently.
Publication Name: Quality Progress
Subject: Engineering and manufacturing industries
ISSN: 0033-524X
Year: 2003
User Contributions:
Comment about this article or add new information about this topic:
- Abstracts: The presidential candidates talk quality. Support group decisions via computer systems
- Abstracts: Graphic data analysis to the rescue. Auto spec allows measurement data exchange. All about data
- Abstracts: Quality pays for investors. From idea to reality
- Abstracts: Close encounters of a natural kind: survival of the rural landscape may rely on drawing in the parish, and an arts or local map project could set the seal