Appointment breaking: causes and solutions
Article Abstract:
Research is presented concerning patient appointment breaking. Broken appointments are a problem because they result in loss of income for the health care professional and a lower quality of care for the patient. Factors that were found to predict the probability of appointments being missed included socioeconomic status, age and educational level. One approach for coping with the problem involves reducing the effect of missed appointments on the physician. Other suggestions for minimizing broken appointments are included.
Publication Name: Journal of Health Care Marketing
Subject: Health care industry
ISSN: 0737-3252
Year: 1992
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Public policy solutions sought for emergency care
Article Abstract:
State and federal laws may need to be changed to allow more widespread use of automated external defibrillators (AEDs). Use of AEDs by first responders to heart attack victims may increase heart attack survival rates. Emergency medical technicians should receive defibrillator training and good samaritan laws should be rewritten to cover use of AEDs. Nurses can spearhead grassroots efforts to lobby legislators to revise federal medical device approval policies and laws governing emergency medical services.
Publication Name: Journal of Cardiovascular Nursing
Subject: Health care industry
ISSN: 0889-4655
Year: 1996
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Special import: outsourcing put our success on the news in the public eye
Article Abstract:
Washington, DC's Hospital for Sick Children decided to outsource its public relations and pediatric rehabilitation services and programs. The company saved money by outsourcing these services and obtained more services than they obtained from their in-house staff. It is important to give a reasonable amount of notice to those employees that will be laid off to ensure that morale throughout an operation does not suffer.
Publication Name: Hospitals & Health Networks
Subject: Health care industry
ISSN:
Year: 1997
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