Impact of assertive and accusatory communication of distress and anger: a verbal component analysis
Article Abstract:
A research study was conducted to examine the co-relation between verbal cues and conflict resolution in close relationships. 40 undergraduate female students were asked to rate their reactions to assertive and accusatory statements made while discussing a problem with an emotionally close partner. Results indicated that accusatory 'you' statements evoked greater antagonism, lesser compassion and were more likely to hamper conflict resolution than assertive 'I' communication. Statements that included verbalized expression of anger elicited greater negative response than expressions of distress.
Publication Name: Aggressive Behavior
Subject: Sociology and social work
ISSN: 0096-140X
Year: 1992
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Super frustration Sunday: the day Prodigy's fantasy baseball died; an analysis of the dynamics of electronic communication
Article Abstract:
The Prodigy electronic information service suffered a technical failure for 19 hours on May 31, 1992. This prevented access to the 'Baseball Manager' interactive game which is offered on this service as a premium feature. It is very interesting to analyze the many messages which were left by frustrated would-be players on Prodigy's electronic bulletin boards during the technical failure. It can be stated that, as a whole, the messages form a 'conservative' text. This reflects the fact that baseball is a traditional sport and that correspondents do not personally know who they are writing to.
Publication Name: Journal of Popular Culture
Subject: Sociology and social work
ISSN: 0022-3840
Year: 1996
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Attributing the sources of accuracy in unequal-power dyadic communication: Who is better and why?
Article Abstract:
A study was conducted to assess accuracy of deliberate nonverbal communication of affective messages between individuals assigned to different power roles within dyads. Results showed that subordinates were more accurate at decoding superiors than vice versa, and that this difference was due to subordinates sending less clear messages to superiors than superiors sent to subordinates.
Publication Name: Journal of Experimental Social Psychology
Subject: Sociology and social work
ISSN: 0022-1031
Year: 2006
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