Banking on knowledge and service

Article Abstract:

Richard Osius, chief executive officer of the Bank Fund Staff Federal Credit Union, plans to have 50% of the bank's members banking online or over the telephone. Security is a main issue, and the credit union is planning several new security techniques, including eye and fingerprint recognition. Maintaining an accurate customer base is essential to providing customer service. The credit union has 40,000 members worldwide.

United States, Commercial Banking, Functions related to deposit banking, Electronic Banking Svcs, Credit Unions, Statistical Data Included, Banking industry, Management, Column, Electronic banking, Osius, Richard, Bank Fund Staff Federal Credit Union

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Virgin prepares for mobilisation

Article Abstract:

An interview is presented with the managing director of Virgin Mobile Australia Andrew Grant. He discusses the launch of the company, the services it will provide and Virgin's personnel management policies.

Officials and employees, Economic aspects, Telecommunications services industry, Telecommunications industry, Chief executive officers, Grant, Andrew, Virgin Mobile Australia

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