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Business, international

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Why the music industry may gain from free downloading - the role of sampling

Article Abstract:

Negative and positive aspects of downloading digital products on the firm's sales are discussed.

Author: Peitz, Martin, Waelbroeck, Patrick
Publisher: Elsevier B.V.
Publication Name: International Journal of Industrial Organization
Subject: Business, international
ISSN: 0167-7187
Year: 2006
Germany, Entertainers & entertainment groups, Economic aspects, Music industry, Piracy (Copyright), Downloading

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Beyond disconfirmation: the role of generosity and surprise

Article Abstract:

The impact of cultural identity on customer service, in Taiwan, is examined.

Author: Imrie, Brian C.
Publisher: Emerald Group Publishing, Ltd.
Publication Name: International Marketing Review
Subject: Business, international
ISSN: 0265-1335
Year: 2005
Taiwan, Analysis, Customer service, Support services, Cultural identity

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Subjects list: Forecasts and trends, Market trend/market analysis
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