Managing People - More Art Than Science

Article Abstract:

The American working population of the late twentieth century is an exceedingly heterogenous one. It follows that contemporary managers must develop a style appropriate to the situation if they are to be successful. The application of standard management philosophy is often not enough. Tact, discretion, creativity, and a willingness to question traditional rules, norms, and guidelines are all necessary in the new corporate environment.

Management, column, Office Personnel

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Quality Management: Establish 'Esprit de Corps'

Article Abstract:

Due to the heterogeneous nature of the present work force, it is important for managers to improve their attitudes. In creating good relationships among co-workers, it is important to establish loyalty and trust, competence, good communications, a change in job structures, and incentives. Using these motivational techniques can be key in quality management procedures, ensuring that a quality product is produced.

Team Approach, Tutorial, Attitude, Integrated Approach

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