The sense in satisfaction

Article Abstract:

Student feedback surveys frequently focus more on the questions which concern teachers as opposed to the students, even though they purport to demonstrate customer care. Students are becoming increasingly sceptical and disinterested in the questionnaires as they rarely lead to improvements. However, the Student Satisfaction survey conducted by the University of Central England has led to practical enhancements, such as identifying the need for increased investment in library resources. Students' concerns are raised and dealt with as appropriate.

Analysis, College students, Educational surveys

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Listen to learners

Article Abstract:

The importance of student feedback surveys is discussed, with the benefits being indications of warning signals and excellence, and the role in the improvement process. The data acquired from these surveys also has two functions, that of information and that of improvement. The three main concerns for the handling of public data, however, are not overwhelming readers, not making the information too simple, and not providing meaningless summaries that do not provide enough information to make valid choices.

Reports, Universities and colleges, Surveys (Studies)

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It's Plato for the 'dumb' generation

Article Abstract:

A research assistant at the Centre for Learning and Teaching at the University of Southampton describes how, along with a group of other people at Sheffield Hallam University Business School, he devised a multiple-choice quiz in order to determine how much 18 to 24-year-olds, who have been dubbed by newspapers as the "dumb generation", really knew about the world. The results of the survey and the process of conducting the survey have helped him learn new ways to teach the study of politics.

Study and teaching, Educational aspects, Knowledge

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