TQM requires the harnessing of fear

Article Abstract:

Fear, if properly harnessed, can be a positive factor in the motivation of people. Fears associated with total quality management (TQM) call for proper control in order to be an effective tool for employee motivation. Fear of change can be overcome by continuous improvement (CI) rather than TQM. Proper management integration is necessary for the incorporation of CI into a company's culture. Empowering employees in taking decisions will boost the morale of employees and increase their productivity.

Psychological aspects, Employee motivation, Total quality management, Fear

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Putting fear to flight

Article Abstract:

Thailand-based Wongpaiton Footwear Co. encouraged their employees to perform better by replacing its management-by-fear strategy with behavior-based quality management. Management analyzed consequences associated to behavior to determine employees' action. Once managers became familiar with behavior principles, they implemented user-friendly procedures suitable to organizational needs.

Analysis, Management, Footwear industry, Behavioral assessment, Wongpaitoon Footwear Co.

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Putting PCs in control

Article Abstract:

There are considerable potential advantages associated with using a PC instead of a PLC in control applications. PC hardware is cheap, widely available and offers a high degree of integration. However, there are some problems associated with replacing a PLC with a PC, especially deterministic operation.

Usage, Microcomputers, Equipment and supplies, Control engineering

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