Empowerment and total quality: comparing research findings in the USA and Brazil

Article Abstract:

US and Brazilian firms face the challenge of empowering their employees due to the emergence of total quality management initiatives. According to a poll of empowerment programs in 100 Brazilian companies and comparisons with research into US firms, Brazilian empowerment programs suffer from low levels of adoption and an absence of customer orientation. This is due to the lack of a 'genuine quality-of-working-life culture' and problems with the implementation of quality control initiatives.

Research, Evaluation, Brazil, Total quality management, Participatory management

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Elite establishment egghead eupatrids: putting Blue Bloods, the brainy and other bigwigs in their place

Article Abstract:

Those in power and those who resent those in power have always found derogatory terms to describe each other. Such terms as elite, Brahman, the establishment, intelligentsia, insider, effete, old boy, bigwigs, and patrids, are discussed. Even the Japanese have borrowed terms like elite.

Column, Terminology, Political satire, Political satires, Resentment

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The art of darkness

Article Abstract:

Filmmaker Martin Scorcese denies that his characters are dark. He prefers to characterize them as intelligent people turned self-defeating by neurosis. He discusses how he became involved in screenwriting.

United States, Interview, Filmmakers, Movie directors, Movie producers (Persons), Screenwriters, Scorsese, Martin

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