Factors affecting municipal satisfaction with health care plans

Article Abstract:

Health maintenance organization (HMO) health plans generate a higher level of satisfaction compared to Preferred Provider ORganizations (PPOs) plans and other traditional indemnity plans offered by the local government, as shown by the results of a survey conducted on personnel directors of municipal governments. The difference in satisfaction level can be explained by the existence of several factors, including number of services rendered, employee complaints and health care costs. It was also established that contractual agreements and organizational size do not have a significant impact on the satisfaction level of health care plans.

HEALTH SERVICES, Direct Health and Medical Insurance Carriers, Health Maintenance Organizations, HMO Medical Centers, Hospital and medical service plans, Medical Care Insurance, Preferred Provider Health Plans, Analysis, Medical care, Health insurance, Public health administration, Preferred provider organizations (Medical care)

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Commentary: terrorism challenges for human resource management

Article Abstract:

Public opinion poll data is used to document the changing opinions of individuals and changes in the environment in which public organizations operate for addressing the situation that U.S. government is taking for evolving a security conscience, from the standpoint of human resource management. The Employee Assistance Program as locus of expertise for mitigating problematic employee reactions to terrorist incidents is examined.

United States, Personnel administration, Other Justice, Public Order, and Safety Activities, Personnel Aid Programs, Usage, Human resource management, Public opinion polls, Company personnel management, Employee assistance programs, Problem employees

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The relationship of affective organizational commitment with supervisory trust

Article Abstract:

The relationship of employee trust in direct supervisors with affective commitment to the organization, the relationship of trust and commitment with other key characteristics of the organization are examined along with characteristics of management. An empirical assessment of relationships is made based on data from two organizations, a municipal fire department and a manufacturing firm.

Workers, Employee loyalty, Employee attitudes

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