RMH Teleservices hires new CEO
Article Abstract:
RMH Teleservices has appointed John Fellows as its new chief executive officer effective September 1998. The appointment, which follows the recent promotion of Bob Berwanger to the chief operating post, is part of the company's plan to further revamp and expand its senior management team. Fellows was the former president of Telequest Teleservices of Arlington, TX, where he managed ten call centers and helped enhance marketing of the firm's product offerings. RMH Teleservices sees Fellows addition as one that will enable the firm to optimize utilization of its capacity and improve margins.
Publication Name: DM News
Subject: Construction and materials industries
ISSN: 0194-3588
Year: 1998
User Contributions:
Comment about this article or add new information about this topic:
Web presents telemarketing opportunity for radio stations
Article Abstract:
Radio Profits Corp of Newport News, VA, has reported it success in selling Web advertising over the phone. The company's in-station telemarketing program has been bringing around $1,000 to $1,500 a day in new advertising revenues since it was launched in early May 1999 by Capstar Broadcasting Group of Omaha, NE. Radio Profit charges a percentage of ad revenues generated by the radio and Web programs, and also charges a $500 retainer which it keeps if the program quits before Radio Profits' percentage fees reaches $500.
Publication Name: DM News
Subject: Construction and materials industries
ISSN: 0194-3588
Year: 1999
User Contributions:
Comment about this article or add new information about this topic:
Go beyond quality assurance with coaching strategy
Article Abstract:
The importance of properly trained phone representatives in the call center industry is discussed.
Publication Name: DM News
Subject: Construction and materials industries
ISSN: 0194-3588
Year: 2001
User Contributions:
Comment about this article or add new information about this topic:
- Abstracts: Marketing services revs Omnicom earnings spike. Responsys to add permission marketing agency offerings
- Abstracts: MasterCraft, dealers gets a new online link. Sea Ray selects Key as lender to dealers. Dealers help 'design' Albemarle's new 41-footer
- Abstracts: Making metal work for you. Promoting the benefits of residential metal roofs. What MRA's national campaign means to you
- Abstracts: Executive leaves ACM to target college market. Gage marketing support services merges with AHL. Delving inside the world of BTB
- Abstracts: Tender price forecast. Learning resource centres