The New York Times 1998 |
Title | Subject | Authors |
2 book giants in global deal to sell titles via Internet. (Barnes & Noble, Bertelsmann) (Company Business and Marketing) | Business, general | Doren Carvajal |
2 horse-racing syndicates flourish on line.(Virtual Owners Partnership, Cyberspace Racing Team) (Company Business and Marketing) | Business, general | Victor Mather |
ABC TV gets a new president with wider duties. | Business, general | Billl Carter |
A Buffett effect on Sequoia. | Business, general | Richard Teitelbaum |
A chance to wear your heart on your sleeve - or bosom.(Harry Winston's technology-enabled crescent brooch) (Company Business and Marketing) | Business, general | Karen Freeman |
Adding polish to home video. (Technology Information) | Business, general | Erika A. Taub |
A drug store rebellion against managed care. | Business, general | Terry Pristin |
Ah, the hiss of yesteryear: audio buffs look back. (Industry Trend or Event) | Business, general | Marisa Bowe |
A little border war over Mexican-U.S. phone traffic. (Industry Trend or Event) | Business, general | Debra Beachy |
American Express's planned bulk purchase of airline seats may be only the beginning. | Business, general | Janet Piorko |
American Home Products' deal with Monsanto collapses. | Business, general | Barnaby Feder, David Morrow |
Among the nation's schoolchildren, there is a booming and puzzling market for key chains. | Business, general | Michael Brick |
A new technology allows pain medication to be inhaled for easier administration. | Business, general | Teresa Riordan |
An open Internet helps business, too. (Sendmail CEO and Co-Founder Greg Olson on open-source software) (Internet/Web/Online Service Information)(Column) | Business, general | Greg Olson |
A question for Buffett: Will General Re's institutional holders fit in at Berkshire? | Business, general | Edward Wyatt |
Ascend plans to acquire stratus for $822 million. | Business, general | |
As more readers listen, rentals grow for tapes.(popularity for books on tape grows)(Abstract) | Business, general | Michael Brick |
A Spanish civil war at Scudder. | Business, general | Noelle Knox |
A theater boom is born in Russian film industry. | Business, general | Sophia Kishkovsky |
At on-line auctions, good, and raw, deals. (Internet/Web/Online Service Information) | Business, general | Evan I. Schwartz |
A wasteland, and proud of it. | Business, general | James Sterngold |
Battery Park City to Give Middle-Income Renters a Break.(Metropolitan Desk) | News, opinion and commentary | Terry Pristin |
Behold the lowly mouse: clever technology close at hand. (Technology Information) | Business, general | Howard Alexander |
Board is expected to ban student use of laser pointers. | Business, general | Randal C. Archibold |
Boeing plan to cut jobs hits Seattle area like a chill wind.(Abstract) | Business, general | Sam Howe Verhovek |
Brazil phone stock dives, a proxy for Latin markets. | Business, general | Diana Jean Schemo |
Bringing the visual world of the Web to the blind. (includes related article on making Web pages accessible) (Internet/Web/Online Service Information) | Business, general | Debra Nussbaum |
Britain moves to combat 'millenium bug': government is planning to spend $160 million in a global effort. (Year 2000) (Government Activity) | Business, general | Warren Hoge |
British Petroleum is buyng Amoco in $48.2 billion deal. | Business, general | Youssef M. Ibrahim |
Brokerage cops wary of cyberspace: E-mail brings compliance headaches. (securities company Edward Jones) (Company Operations) | Business, general | Eric Hubler |
Building girls cyber rooms of their own. (Brenda Laurel, co-founder of Purple Moon) (Company Business and Marketing)(Interview) | Business, general | Tim Race |
Cable modems: for a few, real speed. (includes related article on other technologies's costs and services) (Technology Information) | Business, general | Steven E. Brier |
Chairman seeks to end uncertainty over cendant. | Business, general | Adam Bryant |
Changing the way music is marketed. | Business, general | Peter Evers |
Chess rivals that coach as they vanquish. (computer chess programs) (includes related articles on Mindscape's Chessmaster 5500, Simon & Schuster/Davidson & Associates' Maurice Ashley Teaches Chess, Interplay's Chess Mates, Aficionado's Chess Mentor and Chessbase's CD-ROM Fritz 5) (Software Review)(Evaluation) | Business, general | Dylan Loeb McClain |
Christian group feels Net filter's wrath. (American Family Association, Cyber Patrol) (Product Information) | Business, general | Pamela Mendels |
Citicopr's merger approved by Fed. | Business, general | |
Colonial buys unit of rival in Australia pension business. | Business, general | |
Computing returns the feel-good way. (Intuit's Turbotax for Windows and Macintax for Macintosh, Block Financial's Kiplinger Taxcut tax preparation software) (Software Review)(Evaluation) | Business, general | Patrick J. Lyons |
Consolidation among medical-device makers. | Business, general | David R. Morrow |
Counting sheep and dollar signs. | Business, general | Amy Zipkin |
Court bars Bells from offering long distance. (regional Baby Bell telephone companies) (Industry Trend or Event) | Business, general | |
Court spells out rules for finding sex harassment. | Business, general | Linda Greenhouse |
Culture clash seen in merger of companies; gap between Netscape and America Online.(Company Business and Marketing) | Business, general | |
Desperately seeking Susan OR Suzie NOT sushi; to search the Web successfully, pick the right engine and learn how to use it. (includes related articles on comparing 11 Web search sites and nine steps on how to conduct a proper search) (Internet/Web/Online Service Information) | Business, general | Matt Lake |
Despite uncertain world markets, a big US retailer bulls into Latin America. | Business, general | Clifford Krauss |
Dialing for dollars in Brazil's telephone privatization. (Company Operations) | Business, general | Clifford Krauss |
Digital cameras harness chip technology to do the job of film.(Industry Trend or Event) | Business, general | Jed Stevenson |
Do computers have to be hard to use? (Technology Information) | Business, general | |
Does Amazon = 2 Barnes & Nobles? Market values may not be so crazy. | Business, general | Cynthia Mayer |
Does Amazon = 2 Barnes & Nobles?; market values may not be so crazy. (online bookseller Amazon.com) (Company Financial Information) | Business, general | Cynthia Mayer |
DuPont approves a stock issue for Conoco. | Business, general | |
DVD-video is late to bloom. (digital video disk or digital versatile disk) (Industry Trend or Event) | Business, general | Peter M. Nichols |
Every day's a music festival on the Web. (includes related article on flaws in downloading entire pieces of music) (Internet/Web/Online Service Information) | Business, general | Matthew Mirapaul |
Exterminating the 2000 bug from home systems. (year 2000) (Personal Computers) (Technology Information)(Column) | Business, general | Lewis Peter H. |
False starts aside, virtual reality finds new roles. (Company Business and Marketing) | Business, general | Steve Ditlea |
F.B.I. set to open its DNA database for fighting crime; some fear privacy, others see efficient detection and fewer repeat offenses as records are unified. | Business, general | Nicholas Wade |
Fill it up, with RAM; cars get more megs under the hood. (includes related article on Clarion's Auto PC combination computer, radio and CD player) (Technology Information) | Business, general | Richard Stepler |
Finding liberation in cyberspace. (Internet/Web/Online Service Information) | Business, general | Ellen Veres |
First 2 weeks of pro basketball canceled in dispute with union. | Business, general | Mike Wise |
For $19.95, Slate sees who its friends are. (new annual fee from Microsoft's on-line magazine) (Company Business and Marketing) | Business, general | Robin Pogrebin |
Foreign banks pulled out of Asia late, a report says. | Business, general | Timothy O'Brien |
France Telecom plans update for Minitel; I.B.M. to develop network for a new on-line service. | Business, general | Edmund Andrews |
France to sell up to 30% of Thomson Multimedia. (four companies to buy 7.5% stakes in state-owned consumer electronics manufacturer) (Company Business and Marketing) | Business, general | |
Gart offers $445.2 million for 70% of Sports Authority. | Business, general | |
GM recalls nearly a million cars, citing a problem with air bags. | Business, general | |
Going out, without leaving home. (includes related article on comparing Internet-based delivery services with shopping by phone and in person) (Internet/Web/Online Service Information) | Business, general | David Kushner |
Goldman expected to name co-chief today. | Business, general | |
Goldman partners meet on firm's future. | Business, general | |
Gore to unveil savings bonds with rates tied to inflation. | Business, general | James Bennet |
Ham radio, version 2.0, for the silicon era. (E-mail delivery over communications satellites) (Internet/Web/Online Service Information) | Business, general | John W. Verity |
Handling fast stock cars. (Sierra's Nascar Racing 2 sports/gambling game) (Software Review)(Evaluation) | Business, general | Joseph Siano |
Hearst Magazines rejoins Publishers' ad group. | Business, general | |
He wants you in the driver's seat: marketing G.M. brands as if they were detergent. | Business, general | Robyn Meredith |
Hewlett-Packard continues gains in home PC market. | Business, general | Jim Carlton |
Hollywood Entertainment to buy Reel.Com. | Business, general | |
Home theater: rival sound formats mean consumer static. (consumer electronics' digital audio format) (Technology Information) | Business, general | Lawrence B. Johnson |
Home Web sites thrust students into censorship debates. (Internet/Web/Online Service Information) | Business, general | Terry McManus |
House hunting with cursor and click; Web services give buyers more control, changing the rules of the real estate game. (Internet/Web/Online Service Information) | Business, general | Barbara Whitaker |
How to get the most from computers in the classroom; summer workshops offer teachers ways to introduce technology into their schools as a tool instead of a toy. (Technology Information) | Business, general | Louise G. Yarnall |
IBM guilty of illegal sales to Russian lab. | Business, general | Jeff Gerth |
I.B.M. guilty of illegal sales to Russian lab; unit strikes plea deal for computer exports. (IBM East Europe/Asia) (Company Business and Marketing) | Business, general | Jeff Gerth |
I.M.F. giving Russia $670 million loan. | Business, general | Michael R. Gordon |
In a contest of tech trivia, the West beats the East. (Computer Museum's 10th Annual Computer Bowl) (Industry Trend or Event) | Business, general | Carey Goldberg |
In analysts' eyes, Microsoft is still a giant with legs. (Company Business and Marketing) | Business, general | Robert Hurtado |
In a revised campaign, American Business Press drops familiar faces in favor of anonymous eyes. | Business, general | Courney Kane |
Information highway maps speed traps. (Web site list of speed traps in every state) (Internet/Web/Online Service Information) | Business, general | Michael Pollak |
Initial data show on-line retailers top expectations: Internet stocks surge; big holiday gains were made despite electronic glitches that consumers faced.(Internet/Web/Online Service Information) | Business, general | Leslie Kaufman, Saul Hansell |
In many a desk, a cell phone grave. (Technology Information) | Business, general | Debra Nussbaum |
Internet sites for children raise concerns on privacy; offering to trade fun for personal details. (Internet/Web/Online Service Information) | Business, general | Pamela Mendels |
Intuit to allege Microsoft got it to drop rival.(Netscape, Microsoft antitrust trial)(Company Business and Marketing) | Business, general | John R. Wilke |
In U.S. vs. Microsoft, government has edge.(antitrust trial)(Company Business and Marketing)(Abstract) | Business, general | John R. Wilke, Bryan Gruley |
Jobs going begging, companies in Florida adapt. | Business, general | Dennis Blank |
Jobs soared by almost 300,000 as U.S. boom continues in May. | Business, general | Sylvia Nasar |
Joint document management system for IBM and Xerox | Business, general | Claudia Deutsch |
J.P. Morgan's new cut is 4.5% of staff; 740 people will go by end of the year.(Abstract) | Business, general | Timothy O'Brien |
Juice maker pleads guilty and pays $1.5 million in fatal poisoning case. | Business, general | Pam Belluck |
Justices, 6-3, bar veto of line items in bills; see HIV as disability. | Business, general | Linda Greenhouse |
Just keep those letters coming.(Claris Emailer for Macintosh 2.0) (Product Information) | Business, general | Benjamin Cheever |
Labor standoff knocks out NBA's exhibition season. | Business, general | Mike Wise |
Leaping centuries in single step, a minimalist goes digital.(Sony Mavica FD5 digital camera) (Hardware Review)(Evaluation) | Business, general | Margaret Loke |
Learn from history: let cable evolve. (Viewpoint) (Technology Information) | Business, general | Thomas J. Duesterberg |
Losing sleep to the lure of the Internet. (Internet/Web/Online Service Information) | Business, general | Tom (American golfer) Watson |
Luxury rentals adding T-1 to Drmn and Hdwd Flrs.(T1 lines for luxury apartments prove popular) (Internet/Web/Online Service Information) | Business, general | David Kushner |
Magazines work to make headlines with their headlines. | Business, general | Robin Pogrebin |
Make a right, you can't miss it.(World Wide Web map sites) (Internet/Web/Online Service Information) | Business, general | Pamela LiCalzi O'Connell |
Manhattan hotel rates aim for sky. | Business, general | Nick Ravo |
Many jobs on Web, but not all of them. (includes related articles on New Life database to locate fertility partners and precautions to putting resume online) (Internet/Web/Online Service Information) | Business, general | Susan J. Wells |
Mastercard joins the growing crowd that believes what sells here will sell there, too.(United States and abroad could be markets that are more alike than different.)(Abstract) | Business, general | Greg Farrell |
Media convergence; bold vision of one-stop shopping propels mergers of phone, cable and TV providers. (Industry Trend or Event) | Business, general | Setve Lohr |
Mergers and Year 2000 slow on-line banking. (Industry Trend or Event) | Business, general | David J. Wallace |
Michael Dell's newest role: private investor.(MSD Capital investment company)(Company Business and Marketing) | Business, general | Gary McWilliams |
Microsoft and ICL of Britain in 'enterprise computing.' (Company Business and Marketing) | Business, general | Andrew Ross Sorkin |
Microsoft logs gain of 28% in earnings; reports Windows 98 'is off to a flying start.' (4th qtr 1998) (Company Financial Information) | Business, general | Lawrence Fisher |
Microsoft's window on 1998 is creating a siege mentality. (Company Business and Marketing) | Business, general | Timothy Egan |
Mizrahi, designer most likely to succeed, doesn't. | Business, general | Constance C. R. White |
Most approve of Microsoft, a poll shows. | Business, general | Steve Lohr, Marjorie Connelly |
Most approve of Microsoft, a poll shows; but Americans also see monopoly to be policed. (includes related article on poll methodology) (Company Business and Marketing) | Business, general | Steve Lohr, Marjorie Connelly |
Net's a natural for fantasy baseball. (Internet/Web/Online Service Information) | Business, general | Tom (American golfer) Watson |
Networks cheered by sales of 1998-99 commercial time | Business, general | Stewart Elliot |
New painkiller is withdrawn after 4 deaths | Business, general | Sheryl Gay Stolberg |
New stock is fueled by nesting boomers. | Business, general | Jennifer Steinhauser |
No more free drinks: system keeps tabs on bartenders. (Barmate's Barmate inventory control software) (Product Information) | Business, general | Frank J. Prial |
On the job with Putt-Putt, Freddi Fish and Pajama Sam. (Humongous Entertainment CEO Shelley Day) (Company Operations) | Business, general | James (Irish novelist) Ryan |
On the Web, titans battle for turf. (Microsoft's Home Advisor, Real Select's Realtor.com) (real estate Web sites) (Company Business and Marketing) | Business, general | Barbara Whitaker |
Out of work for a year, R.J. Reynolds Tobacco's cartoon endorser now faces Government charges. | Business, general | Stephen Labaton |
Paris aghast at mere hint of US stake in the tower. | Business, general | Craig R. Whitney |
Passenger service workers unionize at United Airlines. | Business, general | Steven Greenhouse |
Patents | Business, general | Sabra Chartbrand |
Pentagon to weigh competitor in missle plan. | Business, general | Philip Shenon |
Perfecting his word: Corel's feisty founder promises the company will rebound. (CEO Michael C. J. Cowpland) (Company Business and Marketing) | Business, general | Anthony DePalma |
Personal polls help the nosy sate curiosity. (Internet/Web/Online Service Information) | Business, general | Pamela LiCalzi O'Connell |
Phone companies create traffic jam on road to Internet. (local telephone service) (Internet/Web/Online Service Information) | Business, general | |
Phone lines, and lines and lines, keeping their appeal. (Industry Trend or Event) | Business, general | Sania Siwolop |
Pitting your wits against wiles of the virtual trophy bass. (THQ Software's Bass Masters Classic: Tournament Edition and Sierra Sports's Trophy Bass 2 Deluxe simulation games) (Software Review)(Evaluation) | Business, general | Rodes Fishburne |
Politicians woo voters on the Web; on-line stumping: video clips, dirty tricks and a chat with Marvin the dog. (Internet/Web/Online Service Information) | Business, general | Rebecca Fairley Raney |
Poof! For more and more mutual funds, a quick disappearing act. | Business, general | Carole Gould |
Potentially big security flaws found in Netscape Software. | Business, general | |
President extends an oil drilling ban along coastlines. | Business, general | John M. Broder |
Pressure mounts to oust chief of New York utility. | Business, general | Bruce Lambert |
Provident hopes using a different name for its disability insurance will increase its sales. | Business, general | |
Proviso in highway bill stalls pollution curbs. | Business, general | John H. Cushman Jr. |
Puerto Rican labor protest disrupts travel. | Business, general | |
Putting Africa on Coke's map. | Business, general | Constance L. Hays, Donald G. McNeil Jr. |
Quirky PC games try to find market niche in a virtual pet cemetery. | Business, general | James (Irish novelist) Ryan |
Radio writer pleads guilty in child pornography case. | Business, general | Neil A. Lewis |
Rivals' elbows jostling Palm Pilot. (Casio's Cassiopeia E-10, Palm Computing's Palm III and Everex's Freestyle A-10 PDAs) (includes related article on Philips's Nino PDA) (Software Review)(Evaluation) | Business, general | Joe Hutsko |
RJR Nabisco plans cuts in both tobacco and food units.(Abstract) | Business, general | Barry Meier |
Road races are a challenge but graphics don't keep up. (Microsoft's CART Precision Racing sports/gambling game) (Software Review)(Evaluation) | Business, general | Joseph Siano |
Roller coasters take a ride from wild to wired; computer controls bring new thrills to midway. (Technology Information) | Business, general | Verne G. Kopytoff |
Russians say loan by IMF may fall short of the need. | Business, general | Michael R. Gordan |
Shelves of snooping aids make privacy hard to buy. (Technology Information) | Business, general | Vivienne Walt |
Shouldn't Toyota stick to cars? As company branches out, investors spin their tires.(Abstract) | Business, general | Stephanie Sstrom |
Snooping on fish causes cry of foul. (Aqua-Vu, a fish cam) (Technology Information) | Business, general | Carla Baranauckas |
Some applause for AT&T's shake-up. (Company Operations) | Business, general | Sana Siwolop |
Sorting out the proposals for improving digital sound. (Technology Information) | Business, general | Jim McManus |
Spanish digital TV services to merge after costly fight. | Business, general | Al Goodman |
Spanish phone utility extends its Latin American leadership. (Telefonica purchases one third of Brazilian carrier Telebras) (Company Business and Marketing) | Business, general | Al Goodman |
"Star Trek" series to become video games. | Business, general | |
Stepping up to the Internet buffet: in 3 funds, a chance to graze. (Munder Netnet, WWW Internet, The Internet Fund) (Industry Trend or Event) | Business, general | Timothy Middleton |
Still high on low-flying technology stocks. (Michael Murphy, book author and editor of the California Technology Stock Letter) (Industry Trend or Event)(Interview) | Business, general | Marcia Vickers |
Stocks plunge, and Russia moves to sell energy stake. | Business, general | Michael Wines |
Stryker to buy Howmedica from Pfizer. | Business, general | |
Talks are pressed to settle strike by phome workers on East coast. | Business, general | Steven Greenhouse |
TCI's adviser could receive $40 million. | Business, general | |
Technology extends reach of aid for the troubled. (telepsychiatry) (Technology Information) | Business, general | Sandeep Junnarkar |
Technology finance plan is scuttled by university. (California State University, California Educational Technology Initiative) (Technology Information) | Business, general | Laurie Flynn |
Technology gives circus a mighty roar. (Ringling Brothers and Barnum & Bailey Circus) (Company Business and Marketing) | Business, general | Glenn Collins |
Tenneco said to halt talks on ITT unit. | Business, general | |
The British are coming, and going; many retailers come up short in the Trans-Atlantic leap. | Business, general | |
The formerly staid Ma Bell hatches a secret offspring. | Business, general | Seth Shiesel |
The game behind the gaming: charges of GTech misconduct fail to shake investors. (GTech Holdings) (Company Business and Marketing) | Business, general | Brett Pulley |
The newest phone war: log on, sign up and talk is cheaper. (long-distance telephone deals over the Internet) (Internet/Web/Online Service Information) | Business, general | Noelle Knox |
The pivotal departure of a value investor. | Business, general | Edward Wyatt |
There's a line around the block for themed retailing; new mall in city of Orange is the latest Southland example of growing popularity of entertainment-infused environments. | Business, general | Michael P. Lucas |
The Travel Channel and Conde Nast Traveler are teaming up for a variety of cross-ventures. | Business, general | Stuart. Elliott |
Three media investors seek a stake in Germany's Kirch. | Business, general | |
Three Mile Island: Cleaned up, and for sale. | Business, general | Jonathan Rabinovitz |
Toronto's newspaper war; Conrad Black's new entry turns up the heat.(The 'National Post' debuted 10/27/98 in Toronto newspaper market)(Abstract) | Business, general | Anthony DePalma |
Treasures are cloistered but still on view.(Web sites on Mount Athos in northern Greece) (Internet/Web/Online Service Information) | Business, general | Judith H. Dobrzynski |
United Video makes offer for Gemstar. | Business, general | |
Universal Serial Bus is finally picking up some passengers. (Technology Information) | Business, general | Michael Desmond |
Urine test for H.I.V. wins U.S. approval. | Business, general | |
US ruling will limit major tax deductions for corporations. | Business, general | Grethchen Morgenson |
US to release patent data on World Wide Web site. | Business, general | |
U.S. v. Microsoft: the bigger question. (US Department of Justice) (Government Activity) | Business, general | James F. Moore |
US West ordered to halt marketing tie-in. | Business, general | |
Versatile system aims to teach cooking in the kitchen. (Kitchen Coach compact system) (Company Business and Marketing) | Business, general | Suzanne Hamlin |
Virgin's chief battling law on ownership of U.S. airlines | Business, general | Lawrence Zuckerman |
Virtual airplanes that seem real. (Microsoft's Flight Simulator 98 simulation game) (Software Review)(Evaluation) | Business, general | Mark J. Prendergast |
Virtual assistants, with personality; electronic secretaries can be charming, funny and frustrating.(personal communications services offered by Webley, Portico and Wildfire; includes related article comparing services) | Business, general | Deborah Claymon |
Voice mail vs. answering machine. (includes related article on voice-mail etiquette) (Technology Information) | Business, general | Deborah Branscum |
Voice technology appears ready to recognize bottom line. (Technology Information) | Business, general | Dylan Loeb McClain |
Voluntary buyout offer extended by Bell Atlantic. | Business, general | |
Voracious computers are siphoning talent from academia. (Industry Trend or Event) | Business, general | Ethan Bronner |
Voting on the Web: not around the corner, but on the horizon. (Internet/Web/Online Service Information) | Business, general | Rebecca Fairley Raney |
Wanted: Web-site addresses that won't twist the tongue. (Dave Yost campaigns for simplified URLs) (Internet/Web/Online Service Information) | Business, general | Pamela LiCalzi O'Connell |
Web hears you knocking but you can't come in. (Internet access) (Internet/Web/Online Service Information) | Business, general | Eric Taub |
What to read? Ask a computer: new strategy for selling books makes many experts uneasy.(using agent software) (Technology Information) | Business, general | Samuel G. Freedman |
Where do computers go when they die? Into the attic, under the ping-pong table - but hardly ever into the trash. (includes related article on donating old computers) (Technology Information) | Business, general | Carey Goldberg |
Which computer is just right? 3 new notebooks have real keyboards but fit in a pocketbook. (includes related article on Microsoft's Windows 95 and Windows CE OSes)(NEC Computer Systems's Mobile Pro 750C, Hitachi HPW-200EC and LG Electronics's Phenom Ultra computers) (Product Information) | Business, general | |
Whiz kids are given a chance to teach their stuff. (Company Business and Marketing) | Business, general | Elizabeth Heilman Brooke |
Why Microsoft should be left alone. (Government Activity) | Business, general | Bhaskar Chakravorti |
Why Sprint goes it alone and what may change that. | Business, general | |
Wire it and they will come; Iowa built a statewide fiber optic network and must now decide who can use it.(includes article debating whether Iowa is trespassing in the private sector) | Business, general | Andrew Bluth |
Wireless phone will operate abroad. | Business, general | |
Year-2000 solutions, incubated in Israel; companies seek global business. (Industry Trend or Event) | Business, general | Jessica Steinberg |
Your call is important to them; navigating the frustrating world of technical help lines.(includes related articles on tips for calling technical support, Web sites on technical advice, and suggested ways to avoid making calls for technical support.)(Industry Trend or Event) | Business, general | Matthew Lake |
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