| The Service Industries Journal 2001 |
| Title | Subject | Authors |
|---|
| Advancing the development of producer services in Slovenia with foreign direct investment. | Business, international | Stare, Metka |
| Aligning sales management and relationship marketing in the services sector. | Business, international | Tzokas, Nikolaos, Saren, Michael, Kyziridis, Panayiotis |
| A Test of Perfect Competition in the UK Retail-banking Deposit Market. | Business, international | Ashton, John K. |
| Beyond the Economic? Cultural Dimensions of Services: The RESER Survey of Service Research Literature in Europe in 2000. | Business, international | Ellger, Christof |
| Business cycle and service industries: general trends and the Spanish case. | Business, international | Cuadrado-Roura, Juan R., Ortiz V.-Abarca, Alvaro |
| Client Perceptions of Regional Law Firms and their Implications for Marketing Management. | Business, international | Ellis, Nick, Watterson, Claire |
| Combining operations and marketing to manage capacity and demand in services. | Business, international | Klassen, Kenneth J., Rohleder, Thomas R. |
| Cost efficiency characteristics of British retail banks.(Industry Overview) | Business, international | Ashton, John K. |
| Drivers in the Adoption and Sophistication of Database Marketing in the Services Sector. | Business, international | Wright, George, Desai, Caroline, Fletcher, Keith |
| E-commerce and Small UK Accounting Firms: Influence of Marketing Style and Orientation. | Business, international | Chaston, Ian, Mangles, Terry |
| Enhancement of services quality with job standardisation.(Statistical Data Included) | Business, international | Hsieh, Yih-Ming, Hsieh, An-Tien |
| Gender-determined jobs and job-rotation - problems and possibilities.(Statistical Data Included) | Business, international | Sundin, Elisabeth |
| Importance-performance analysis using the profile accumulation technique.(Statistical Data Included) | Business, international | Johns, Nick |
| Internationalisation of service activities in the Haute-Garonne.(France) | Business, international | Leo, Pierre-Yves, Philippe, Jean |
| International retailing in Britain, 1850-1994.(Industry Overview) | Business, international | Godley, Andrew, Fletcher, Scott R. |
| ISO 9000 quality management standards and financial investment services.(International Organization for Standardization)(Industry Overview) | Business, international | Karapetrovic, Stanislav, Willborn, Walter |
| Knowledge, human resources and social practice: the knowledge-intensive business service firm as a distributed knowledge system. | Business, international | Larsen, Jacob Norvig |
| Leisure and tourism services and the older innovator.(older consumers)(Statistical Data Included)(Industry Overview) | Business, international | Carrigan, Marylyn, Szmigin, Isabelle |
| Measuring the performance of new service development activities. | Business, international | Storey, Chris, Kelly, David |
| Offer of services by goods exporters: strategic and marketing dimensions.(Industry Overview) | Business, international | Leo, Pierre-Yves, Philippe, Jean |
| Performance of business services multinationals in host countries: contrasting different patterns of behaviour between foreign affiliates and national enterprises. | Business, international | Fernandez Fernandez, M. Teresa |
| Productivity of the service sector: a regional perspective. | Business, international | Navarro, Jose L., Comacho, Jose A. |
| Quality management in Irish healthcare. | Business, international | Harrington, Denis, Ennis, Kay |
| Relationships between services and competitiveness: the case of Spanish trade. | Business, international | Rubalcaba, Luis, Gago, David |
| Revolving credit card holders: who are they and how can they be identified?(Statistical Data Included) | Business, international | Hamilton, Robert, Khan, Mosahid |
| Savings and investment behaviour in Britain: more questions than answers.(Statistical Data Included) | Business, international | Burton, Dawn |
| Services and internationalisation: annual report on the progress of research into service activities in Europe in 1998. | Business, international | Bryson, John R. |
| Sustainable Tourism: A View from Accommodation Business. | Business, international | Hobson, Kim, Essex, Stephen |
| The application of a relationship marketing perspective in retail banking. | Business, international | Dibb, Sally, Meadows, Maureen |
| The Cultural Impact of Workflow Management Systems in the Financial Services Sector. | Business, international | Doherty, N.F., Perry, I. |
| The D&D model - dimensions and domains of relationship quality perceptions. | Business, international | Holmlund, Maria |
| The Dynamics of Industrial Clustering in British Financial Services. | Business, international | Cook, Gary A.S., Pandit, Naresh R., Swann, G.M. Peter |
| The impact of organisational and technological change on women's employment in the civil service. | Business, international | Marshall, J.N., Lewis, P., Belt, V., Richardson, R., Parkinson, A. |
| The impact of the Single Market Programme on EU banking.(European Union)(Industry Overview) | Business, international | Gardener, E.P.M., Molyneux, P., Moore, B. |
| The implications of the Internet on the advertising agency-client relationship. | Business, international | Durkin, Mark, Lawlor, Margaret-Anne |
| The role of psychological contracts within internal service networks. | Business, international | Llewellyn, Nick |
| The Spatial Distribution of Credit: The Case of Spanish Savings Banks. | Business, international | Gonzalez, Marta de la Cuesta, Sales, Javier Garcia-Verdugo |
| Wage variations in advanced producer service work in New York.(Industry Overview)(Statistical Data Included) | Business, international | Bagchi-Sen, S. |
| What Do Excellent Service Promoters Do Differently? | Business, international | Merrilees, Bill, Fam, Kim Shyan |
| Women at the top in British retailing: a longitudinal analysis.(Statistical Data Included)(Industry Overview) | Business, international | Thomas, Alan B. |
This website is not affiliated with document authors or copyright owners. This page is provided for informational purposes only. Unintentional errors are possible.
